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Consumer Tip: Scanning Code of Practice

Scanning Code of Practice (SCOP)

Did you know that if a major retailer scans your item for the incorrect price that you may qualify for a discount on that item?  Sometimes the store may give the item to you free simply because of the error!

Most major retailers in Canada follow a voluntary rule that’s called the Scanning Code of Practice.  According to the retail council, this is their definition:

1.1 On a claim being presented by the customer, where the scanned price of a product at checkout is higher than the price displayed in the store or than advertised by the store, the lower price will be honoured; and

    (a) if the correct price of the product is $10 or less, the retailer will give the product to the customer free of charge; or
    (b) if the correct price of the product is higher than $10, the retailer will give the customer a discount of $10 off the corrected price.

These are the stores that follow this practice:

  • Shoppers Drug Mart
  • The Groupe Jean Coutu (NB and Ont only)
  • Lawton Drug Stores
  • London Drugs
  • Lovell Drugs
  • Pharma-save (BC and Sask)
  • Pharma Plus
  • Canada Safeway Limited
  • The Great Atlantic and Pacific Tea Company of Canada Limited
  • Loblaw Companies Limited
  • Sobeys Inc.
  • Metro Inc.
  • Thrifty Foods
  • Costco Wholesale Canada Ltd.
  • Co-op Atlantic
  • Federated Co-operatives Limited
  • RCC Supporting Companies:
  • Costco Wholesale Canada Ltd.
  • The Home Depot Canada
  • Canadian Tire Corporation Ltd.
  • Toys r Us
  • Rona
  • Wal*Mart Canada Corp.
  • Giant Tiger Stores Ltd.
  • The North West Company
  • Best Buy/Future Shop
  • 2 Home Hardware franchisees
  • Thrifty Foods
  • Overwaitea Food Group
  • The Harry Watson Group
  • Longos Brothers Fruit Markets
  • + 1374 independent locations

So next time you’re shopping at one of the retailers listed above, make sure to watch the check out monitor like a hawk as you may be entitled to a discount if there is an error.  Even without the incentive, you should be watching the prices anyways as errors in pricing happen all the time, and usually not in the consumers favour!

From personal experience, I have used the scanning code of practice when buying groceries at Loblaws.  Have you used this rule to your advantage?  If so, with what store?

37 Comments


Broker Survey and Weekend Reading – May 22, 2009

Discount Brokerage Survey

A reader, who is currently trying to complete his Ph. D, requires some data on website characteristics and  their effect on customer loyalty to an online broker.  He created a survey geared towards those who trade online with a discount brokerage which should take 5-10 minutes to complete.  If you have the time, you can help someone in obtaining their Ph.D!  He has also thrown in an incentive -  all completed surveys will be randomly drawn for a $500 prize.  Note that MDJ is not affiliated with this survey.

Click here for the survey

Weekend Reading

Canadian Money Forum has a great discussion about rip offs in todays society.

Five Cent Nickel asks what is your money mindset?

Canadian Capitalist indicates that there are changes to the emerging markets index.

Frugal Dad has some frugal lawn care tips.

Financial Highway has some tips for finding a good advisor.

Generation X Finance guides those in debt and explains where to go to get out of debt.

Colourful Money writes about the pros and cons of debt consolidation.

My Dollar Plan discusses if it’s worth it to hire a landscape architect.

Four Pillars requests help in buying an investment property.

Money Smart Life explains why stock prices go up and down.

Canadian Dream asks should everyone be an entrepreneur?

Brip Blap writes about the challenges of being an entrepreneur.

Financial Blogger discusses managing a one income household.

The Sun’s Financial Diary writes about why you need to become a real estate investor.

Thicken My Wallet writes about investing in a low interest rate environment.

Lazy Man and Money discusses how your friends influence your spending habits.

Where Does All My Money Go suggests shorting leveraged ETFs for greater gains!

The Digerati Life concludes that entrepreneurs think differently.

Michael James has a great article explaining that leveraged ETFs are leaky.

15 Comments


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